With our nutrition and nutrition/training memberships, you will receive 2 options/meal plans per fortnight. You can alternate between these 2 meal plans however you’d like to ie. follow option 1 for the first week and option 2 for the second week. You can also choose to add on an extra meal plan for an additional cost each fortnight if you would like more variety, just let us know during your check in!

A meal plan is an example of a single day of eating, typically a breakfast, lunch, dinner, dessert and snacks tailored to your calorie and macronutrient requirements.

Yes, we do offer once off nutrition and once off training plans. This is a great way to trial the service and app to see if it’s something you’d like to continue with.

Your first plans will be available within 2 business days of signing up and filling out the initial questionnaire.

We currently do not offer any trials at the moment, however, we do provide a once off plan at the cost listed in our once off program options. More information can be found in the once off plan section on the website.

All of our coaching services have an 8 week minimum commitment.

They also have unlimited email support and fortnightly check-ins.

The nutrition and premium services both include 1 nutrition plan per week.

The premium service also includes a training plan.

Our macros and training service includes a weekly training plan and fortnightly calorie and macro targets, no meal plans are included with this option.

Yes we can do couple meal plans!

Please sign up and let us know who you are partnered with.

We can make the meal plans similar so that it is easier for groceries and meal prep.

The meals and portion sizes are different due to different energy requirements and goals.

Each individual is different and the rate of weight loss depends on several factors including the individual’s starting point, weight loss goal, time frame, size of deficit ect. Our dietitians will work closely with you to establish a rate of weight loss when you first join.

The recommended rate of weight loss for most clients would be around 0.5-1% of body weight per week.

No, you do not need to exercise to lose weight. We have had many successful clients join our nutrition coaching service only, however, exercise does help contribute to weight loss and wellbeing.

At EBT we always aim to make our meal plans as budget friendly as possible and we consider the cost of the ingredients that are included in your meal plans. We also aim to reuse/include ingredients you already have at home each fortnight to help save spending extra!

If you’re on a nutrition membership, you will receive 2 new meal plans each fortnight. You will also have access to our meal swap feature which will allow you to swap each recipe out twice which gives you more options throughout the fortnight. Our food diary also gives you the ability to create your own meal plans using all of your previous recipes!

In addition to this, you can also choose to add on an extra meal plan for an additional cost for more variety!

Yes, you can have sugar free soft drinks in moderation to help with sugar cravings and adherence.

Tea, black coffee and sugar free cordial is fine to have as well as water of course.

Every meal plan we make, is created and personalised to the individual! No 2 meal plans are the same.

When you first join, you will fill out an extensive questionnaire which will give us detailed descriptions of what you’re currently eating, what you enjoy, what you don’t enjoy as well as any dietary restrictions. You will be prompted each fortnight to also update us on any of your preferences and/or budget considerations. The development of your meal plans is a collaborative effort to ensure that you always receive personalised plans suited to you and your goals.

Yes of course! We have a team of experienced dietitians who will work with you each fortnight to ensure that your meal plans are developed in accordance to your dietary restrictions and/or preferences.

Yes! Our team of experienced dietitians will be able to provide you with support and education throughout your pregnancy. As well as ensuring that your meal plans are well balanced and safe for all stages of pregnancy and breastfeeding.

Unfortunately we do not recommend our services to individuals who have a current eating disorder. Due to the complex nature of these disorders, we believe that they require close monitoring and support from experts in the field.

Yes, our dietitians will work with you.

We have an option to add on an extra meal plan per fortnight, please enquire below.

There is also an option to add on an extra plan each check in for a fee.

You will find your first check in date in the sign up email you have received with your first plans.

On the day of your check ins, a banner will appear under the EBT logo on the app saying “Check in now”. Clicking on the banner will take you to the check-in form for you to complete and submit.

Yes, you must complete your check-in to receive your fortnightly plans and feedback.

If you don’t submit your check-in, our team won’t be notified to prepare your updated plan and feedback.

Your calories and macros are reassessed every fortnight during your check-in. It is important to check in on time and be as honest and detailed as possible, allowing us to make adjustments as needed to support your progress.

Your calories and macros are calculated based on your estimated Total Daily Energy Expenditure (TDEE) and your personal goals.

We determine your estimated TDEE using your personal details and the responses you provide in our questionnaire.

All of our coaching services require a minimum weekly commitment of 8 weeks.

To cancel your plan, please email support@ebtonline.app with at least 2 weeks notice.

Unfortunately, you cannot cancel before completing the 8 week commitment.

However, if you wish to cancel before your first check-in (within the first two weeks of receiving your first plans), we offer the option to cancel with a one-time cancellation fee that is equivalent to our once-off coaching option.

We accept card payments, which are processed on a weekly basis. If you’d prefer to pay fortnightly or monthly, we’re happy to accommodate your request. You can also choose to pay for your 8 weeks upfront.

Please email support@ebtonline.app, and we’ll assist you with setting up your preferred payment schedule.

While individual results may vary, the more closely you follow your plans, the better your results will be.

We take an evidence-based approach to both training and nutrition, giving you the best possible chance for success.

It’s important to understand that you will need to put in the work and achieving results takes time. Maintaining realistic expectations is key. We emphasise this throughout our coaching process to support you every step of the way.

You can place your membership on hold after completing your initial 8 week commitment. To do so, please email support@ebtonline.app.

Our operating hours are Monday through Friday, therefore, any sign-ups submitted on Friday afternoon or later will be processed the following Monday. The same policy applies to emails and late check-ins.